Welcome to our website [masterstreet.org].

We value the privacy of our users and are committed to protecting the personal information provided by users when using our website. This privacy policy aims to explain to you how we collect, use, store, and protect your personal information.

 

 II. Information Collection 

We may collect your personal information when you register an account, place an order for handicrafts, participate in a survey, or interact with us in other ways. This information may include but is not limited to: 

1. Your contact information such as your name, email address, contact phone number, shipping address, etc.;
2. Your payment information, such as credit card number, payment account number, etc. (collected only when you make a payment operation, and we will take security measures to protect such information);
3. Information related to your use of the website such as your browsing history, search records, purchasing preferences, etc.
4. We may also use cookies and other tracking technologies to collect your information. A cookie is a small text file stored on your device used to identify your device and record your activities. You can refuse or manage cookies by adjusting your browser settings, but this may affect your experience on our website.

 

III. Information Use 

1. We will use your personal information for the following purposes:
2. To process your order, including shipping, refunding, and customer support;
3. To communicate with you, including answering your inquiries, sending order confirmation and update information, providing promotional activities and discount information (only if you agree to receive such information);
4. To improve our website and service, by analyzing your usage habits and preferences to optimize website content and user experience;
5. To comply with legal requirements and enforce our terms of use.
6. We will not sell, rent, or share your personal information with any third party, except in the following cases: 

• (1) With your explicit consent;
• (2) To complete your order, we need to share necessary information with third-party service providers (such as logistics partners, payment gateways), but these third parties are only allowed to use your information within the scope of the purpose of completing the corresponding service;
• (3) In case of legal requirements or requests from government departments.

 

 IV. Information Storage 

1. We will store your personal information on a secure server and take reasonable security measures to protect your information. We will retain your information according to business needs and legal requirements, and when it is no longer needed, we will safely delete or destroy your information.
2. Please note that although we have taken security measures, there is always a certain risk in transmitting data over the Internet, and we cannot guarantee that your information is absolutely safe during transmission.

 

V. Your Rights

1. You have the right to access, correct, update, or delete your personal information. You can exercise these rights by logging into your account or contacting our customer service.
2. You can choose not to receive our promotional emails by clicking the unsubscribe link in the email or contacting our customer service

 

VI. Children’s Privacy

Our website is not intended for children (under 13 years old), and we will not intentionally collect personal information of children. If we find that we have mistakenly collected information of children, we will immediately take measures to delete the information.

 

VII. Privacy Policy Update

We may update this privacy policy from time to time to reflect changes in our business or legal requirements. The updated privacy policy will be published on our website, and your continued use of our website after the update indicates your agreement to accept the new privacy policy.

 

VIII. Contact Us

If you have any questions or comments about this privacy policy, you can contact us in the following ways:

Company name: MACHLOGIC TECHNOLOGY LIMITED

Email: support@masterstreet.org

Mailing address: RM 509, 5/F THE CLOUD 111 TUNG CHAU ST TAI KOK TSUI HONG KONG